Operations Management

Allocate and Track Orders

  • Automatically allocate online orders to stores and individual staff members
  • Track the real-time status of all live orders
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Planning

A mobile app shows the staff member the optimal route for picking items balancing time and packing requirements.

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Pick and Scan In Real-Time

Staff member picks and scans in real-time:

  • Picking errors immediately flagged and corrected.
  • Receipt built along the way, Staff member is guided on substitutions, removing need for customer calls.
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Packing

Staff member given clear instructions on how to pack (which items in which box) and where to store.

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Real Time Shelf Updates

  • While staff pick from shelves, any out of stock items can be escalated in real time via their mobile app.
  • If inventory is in the back, shelves can be filled on a more timely basis.
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