Built for profitability
Multi-store operations
Minimal integration needs
Modular and scalable
Cloud based cutting-edge technology
Key features
The most comprehensive omni-channel platform to run your retail business
Wow your customers with a superlative user experience
- Fast loading, quick navigation and intuitive search
- Personalized search results and Notify-me feature for out-of-stock products
- Customers can select substitutes for their preferred products
- Customers can reschedule orders and book returns on their own
Easily manage your catalogue using our Catalogue Management System
- Capability to create complex product offers such as BOGO, product bundles and X% free with Y
- Easy updation of catalogue using Catalogue App
- Correction of inventory in a prioritized sequence using Inventory-checker App
- Capturing and processing of photos in a prioritized sequence using Photo App
Run targeted marketing campaigns using our Campaigns Management Module
- Customer segmentation based on multiple parameters
- Offers engine to create complex offers and coupons
- Communication engine to send rich content via App-notifications and E-mails
- Insightful analytics for each aspect of marketing campaigns
Flawlessly manage orders using our Order Management System (OMS)
- OMS console to view orders with their complete details
- Pre-defined order statuses for each stage of order
- Instant payment and refunds updates against each order
- Detailed logs for each activity to trace back any errors
Efficiently process orders with our Operations Management System
- Intelligent order sequence generator for optimal picking
- Picking App that enables quick and error-free picking
- System enables on-the-go reporting and correction of catalogue
- Staff and asset management module to manage attendance and performance.
Optimally deliver orders with our Delivery Management System
- Auto-routing that optimizes delivery sequence based on live-traffic
- Delivery App to reach delivery address, collect cash and accept returns
- Monitoring module for tracking trips and raise alarms in case of delays
- Return module to capture product returns and process refunds
Reliably collect payments using our payment gateway solution
- SSL Certificate for secure transactions
- Failover support between multiple payment gateways
- Advanced algorithms to dynamically decide the optimal payment gateway
- Robust reporting and reconciliation
Delight your customers with our (CRM) Module
- Unified interface to find all customer details including past e-mails and call recordings
- Console to edit orders, change delivery slot, cancel orders, initiate refunds, etc.
- Capability to send information via Email, SMS, and App-notification
- Detailed monitoring of performance of each agent
Omni-channel
Use these additional services to grow your business
Smart self-checkout App
- Process more orders without increasing checkout counters
- Customer’s app can scan the barcode by their camera
- Online payment to avoid cash hassle
- E-bill generation in the app, to be checked at security
- Increase store throughput by quicker checkout for customers
- Increase ABV by pushing targeted offers to the customers
Smart product locator
- Help customers locate your product
- 3 Dimensional planogram capability
- Tablet kiosk for customers to locate products inside store
- Capability of showing and managing promotions when Idle
- Increase sales by enabling customers to find products
- Avoid lost sales by getting alerts when shelf-stock is zero